Admins will never send you a direct message. If anybody approaches you directly, e.g., Telegram pretending to represent customer support, please block them and report spam.
Never, under any situation, should you ever give someone your private key or recovery phrases. Immediately block and report anyone that asks for them.
No user or admins of the community group are Exohood workers; they are advanced users who try to help, you do not have to pay for anything.
Beware, the internet is very dangerous, and there are many fake people who try to scam.
But if you think something can be improved or find a bug, we want to squash it. Please post it here:
Github - Create a new issue in the relevant repository.